docs.modx.pro
  1. Extras
  2. easyComm
  3. Interface

Interface ​

Managing messages via the Applications menu ​

After installing the component, a new "Messages" item appears in the manager Applications menu.

The section has two tabs: Messages and Threads.

Messages ​

This tab lists all site messages, sorted by creation date.

Messages

Each message belongs to a thread, and each thread to a MODX resource, so you can have several threads per resource (e.g. Reviews and Questions).

Creating/editing messages. Click "Create" for a new message; right-click a message and choose "Edit" to edit. A window opens with all fields. You must have a thread for the message first.

The message edit window has 4 tabs:

  • Message — main message info
  • Reply — fields for the manager’s reply
  • Settings — internal settings
  • History — creation/edit/delete dates and users

To change the message list and edit window layout, see "Plugins and customization".

Messages can be published, deleted (soft-delete; can be restored) or destroyed. In the grid they are shown in different colors: gray, or struck through in red.

Context menu

Threads ​

This tab lists all message threads.

Threads

Each thread is tied to a resource and has a unique name (field name), default resource-[[*id]]. A resource can have several threads, e.g. reviews-[[*id]] (Reviews) and questions-[[*id]] (Questions).

You can set a Title for a thread (e.g. "Company reviews") for convenience in the manager.

The thread context menu has "Manage messages of this thread", which opens a tab with only that thread’s messages.

Threads: context menu

Threads are created automatically when the add-message form is first shown on the site (when snippet ecForm is called).

Managing messages via the Messages tab on the resource ​

If the component setting to show the "Messages" tab is enabled, it appears when editing a resource. Its behavior is the same as in the Applications menu, but only messages and threads for the current resource are shown.

Resource tab