It is highly important to remember that Tickets component is supplied without any demoversions and patterns. That is why you should create them in advance. Also ticket section and ticket itself are extended standard «modDocument», so it has the same TV-fields, placeholders and logical line of work.
Creating ticket section
You should create ticket section in order to work with Tickets component.
You should choose Create -> Ticket section in the document root or folder with an attachment with the help of the context menu.
Fill the relevant information abput your ticket section. It can be both website news section or Peter's blog about web-optimization.
Settings of the ticket section
You will be able to create the tickets after creating ticket section. You should click Create ticket