User permissions setup

For all Tickets features to work, users must be in a group with the appropriate permissions.

Creating a user group and setting access

Example: create a simple user group:

Security → Access Control → New User Group

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Edit your new user group (Member)

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In the group edit form, open the Context Access tab and click Add context

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Access is set; add new users to this group as needed. You can use any auth component; we recommend HybridAuth