Frontend and AJAX

TicketForm, TicketComments, and TicketMeta load CSS/JS from tickets_frontend_css and tickets_frontend_js.

Endpoint

Requests go to assets/components/tickets/action.php (TicketsConfig.actionUrl).

Main action values:

action	Purpose
`ticket/save`	save ticket from frontend
`ticket/preview`	preview
`ticket/delete` / `ticket/undelete`	delete/restore
`ticket/vote`	vote on ticket
`ticket/star`	star ticket
`comment/save`	new comment
`comment/preview`	preview comment
`comment/vote`	vote on comment
`comment/star`	star comment
`comment/getlist`	reload list
`section/subscribe`	section subscription
`author/subscribe`	author subscription

Thread snippet properties are stored on TicketThread.properties and in TicketForm session.

Field	Source
`actionUrl`	path to `action.php`
`enable_editor`	`tickets_enable_editor`
`editor.ticket` / `editor.comment`	`tickets_editor_config.*`
`formBefore`	`TicketComments` `&formBefore`
`thread_depth`	`TicketComments` `&depth`
`thread_tree`	`TicketComments` `&tree`
`source`	comment file uploads (`&allowFiles`)

Event	When
`tickets_before_ticket_preview`	ticket preview
`tickets_before_ticket_save`	ticket save
`tickets_before_comment_preview`	comment preview
`tickets_before_comment_save`	comment submit

javascript

$(document).on('tickets_before_comment_save', function (e, form, button) {
  // return false to cancel
});

Since 1.14.0, tpl.Tickets.list.row may link to #first_unread. On load, JS scrolls to #first_unread or #comments when the hash matches.

Event	Behavior
`OnSiteRefresh`	clear `default/tickets` cache
`OnPageNotFound`	redirect section URI to ticket (FURL + section URI pattern)
`OnLoadWebDocument`	view counting; guest cookie if `tickets_count_guests`
`OnWebPagePrerender`	restore escaped `[` `{` in HTML

Pass &TicketsInit=1`` to load Tickets JS without TicketComments on the page. See subscribeAuthor.